I've bought several wigs from this site probably about 20 over the last 10 years. The wigs used to last a while as long as you didn't wear them for long periods of time. I recently bought one that I used to always get and it wasn't the same when I received it. They offered me a $12 credit towards a future purchase but I never reordered. They said since Covid they are using different vendors but are still using the same pictures from years prior. Their site has wigs listed as "new" but those same wigs were there 10 years ago. Customer service takes a while to get a response. The wigs are light weight, cute but tangle easily.