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This is the only time I have ever written a negative review. 1. I thought company was in the UK; it is not. It is Chinese. 2. From the get-go customer service has been abyssmal: 72 hours to get 1st non-responsive response. 3. Item still in China tho' ordered 17 days ago and was advised would receive within 15 days. 4. DO NOT ORDER FROM THIS COMPANY. 5. If you think the deal is too good to be true; it's too good to be true! 6. Fore-warned is fore-armed.
Mb P.'s review of Next Deal Shop earned a Very Helpful vote
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I ordered the first time and shortly after my credit card was hacked. Changed my card. Placed a...
Hi there!
Thank you for your review, we take these things very seriously.
I would like to let you know that our customer service responds to all emails sent to us within 12-24 hours.
If you could send us your personal information in a private message here on sitejabber, I can follow this up for you.
We are an international company, with different websites depending on the region, as we want to give our customers the option to use their local currency to pay when placing an order.
I'd like to offer more support, but cannot do so at this time, as you did not provide any order information in your review.
Please contact us here with a private message, so I can follow this up for you personally.