McKenzie A.

I purchased the "Executive Package" including a new cover letter, resume and LinkedIn profile. Initially, I was assigned a writer who did not respond, so TopResume assigned me a new writer (who could barely speak English) and created a highly juvenile resume with a lot of spelling and grammatical errors. I called TopResume and was assured that I would be assigned a new writer immediately. My new writer created a resume and cover letter that were inadequate. I asked for several changes that were not reflected. I inquired of the status of my LinkedIn profile since I paid for it but it was never sent. Several weeks later the new writer sent me the resume she had created, pasted into LinkedIn formatting. I'm still a bit confused as to why I paid over $300 for a subpar resume, terrible cover letter, and that same subpar resume pasted into LinkedIn formatting. Huge time waste. Please save your money. If I could give them negative stars I would.

Now I'm two months in, when I could have used a more reputable service and been well on my way into my job search.