I bought a 7 1/2 foot Home Reflections Christmas tree. Which is a QVC company. I'm still under warranty. After numerous emails and sending pictures to Home Relections they referred me back to QVC. After five phone calls to QVC I was told they couldn't honor the warranty. I've been shopping with QVC for over 20 years, it's not the QVC it used to be. QVC doesn't stand behind their product or their customers. People don't take the chance with this product.