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meagan k.

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1 Review by meagan

Lucy in the Sky

  • Lucy in the Sky

“Disappointing Customer Service”
5/24/22

I placed an order in April and after a week or two of no shipment notification, I reached out and was told there was a delay and my parcel would ship out by May 20th. So after patiently waiting for a month, I received no shipment notification. Instead of following up with me that the pieces I ordered were backordered, I had to reach out again and was told I was best to cancel my order.

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Kate L. – Lucy in the Sky Rep

Hi Meagan,

Thanks for your feedback. We apologize for the disappointment in your order. We're currently trying our best to make sure that every order is shipped out immediately. We are so sorry that was not the case of this order. Please reach out to us at resolution@lucyinthesky.email if anything.

- Kate

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