Meg Y.

So by "Easy Returns" this business means you can send the dresses back for a store credit? NO refunds, even within the non-standard 10 day return window? (48 hours of which you need to leave for them to get back to you with an RMA before you can even ship your return...) This is not what "Easy Returns" means to an online consumer. It's not a return at all... it's shipping the merchandise back to the store to resell to another consumer. This is a pyramid scheme. Particularly when you consider what happens if you decide to use the store credit...

Playing this one step forward, if you assume the store credit is given in good faith... what happens if you order a dress using your store credit, that doesn't fit, that you want to return? Do you get your store credit refunded? Surely not - just more store credit. (And this company can re-sell yet another dress.)

It's clearly misleading. I am reporting this business to the BBB and calling my credit card company. Sad that this website preys on teenagers who may not know better. I'm a 35-year-old shopping for a bridesmaid dress and am blessed to be able to afford a $738 mistake, but I couldn't have when I was a teenager.