They only reply to your email during the first 3 days when you can request refund, then they will ignore your emails.
Their server is oversold and busy and very slow, lots of buffering and error codes
Many of channels not working
Their collection is not complete and does not contain many of the TV series that other services have
To be honest, you will not get more than what you pay. I am sure soon it would be useless as seriously oversold and slow
I am a real end user and do not listen to those that leave 5* feedback, this is not a 5* service