Their sales representative told me that the soft top to my convertible would be sent with the back glass. When the top came without the back glass, I called to see how long it would take for the glass to take to then find out their sales representative misinformed me. So I ordered a back piece to my convertible asking for it to be black (same color as my top) and when it got delivered, it was beige. I ordered through them two times and both times they messed up on my order! Never again!