Mel B.

Do not book with this company. My friend and I spent hours researching a holiday for half term, in two weeks time. We booked and paid with loveholidays, we then received an email saying it would take seven days to confirm our booking. This is no good as we need to know whether we are going or not. We phoned up and they said you have a place in the hotel, but your flights aren't confirmed, (what use is that?) the lady in the customer services department said it would be 10 days until they could confirm our flights! We then asked for our money back and we were refused. So basically loveholidays have stolen our money and we have no definite holiday booking confirmation for a holiday to depart in 10 days time. We cannot book another holiday because loveholidays have stolen our money. Customer services very unhelpful requested two callbacks from a manager, and none of these has materialised. This is a scam company. Please do not waste your time and money booking with them.