I've had nothing but problems with this Lorex camera system and I will never buy another one again! At the most important times it never works, it doesn't load and has issues connecting to your phone app. Worst piece of crap ever! Warning don't ever buy a Lorex, customer service is useless as well They don't do a damn thing they expect you to do everything and it still doesn't fix it. Doesn't even deserve one star but I had to put at least one.