I have made cheap to expensive purchases on this site. All of my purchases were very accurately described including any known flaws in appearance and workmanship after testing by them. I also returned two items I did not want after receiving them, and I found customer service to be very helpful and accommodating. I received refunds exactly as the website posted without a problem. I frequently check the site for items I'd like to purchase to see if they have what I want before I pay full price elsewhere and will continue doing that. I recommend dollarhog without hesitation.