First complaint is they swap your items with literally anything they want, even if it is nothing like what you originally ordered. Or they dont swap anything at all and you STILL have to go to the grocery store anyways, which is such a waste of time and money.
When it comes to produce, they will pick the WORST fruits and vegetables, the dented, old, moldy, rotting pieces that are on the bottom. Or the completely unripe food you cant even eat.
The website is tricky and deceptive, you think youre ordering a small can of beans and they charge you for a giant can.
They will give you other peoples groceries and give yours to other customers.
They say they will arrive at a certain time and then show up hours later.
I stopped using them for a long time but gave them another try today because I was low on time. I placed my order and before it confirmed my $140 order, it said my order was cancelled. I spent 40 mins trying to get in touch with someone to help me and it ended with them telling me $175 will be held for up to 10 days and theres nothing I can do about it. So, now I dont have enough money to get groceries, no help was offered and I am done.
Please dont use this service, you will regret it.