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Melissa J.

Contributor Level

Total Points
162

2 Reviews by Melissa

  • Instacart

3/31/22
Verified purchase

First complaint is they swap your items with literally anything they want, even if it is nothing like what you originally ordered. Or they dont swap anything at all and you STILL have to go to the grocery store anyways, which is such a waste of time and money.
When it comes to produce, they will pick the WORST fruits and vegetables, the dented, old, moldy, rotting pieces that are on the bottom. Or the completely unripe food you cant even eat.
The website is tricky and deceptive, you think youre ordering a small can of beans and they charge you for a giant can.
They will give you other peoples groceries and give yours to other customers.
They say they will arrive at a certain time and then show up hours later.
I stopped using them for a long time but gave them another try today because I was low on time. I placed my order and before it confirmed my $140 order, it said my order was cancelled. I spent 40 mins trying to get in touch with someone to help me and it ended with them telling me $175 will be held for up to 10 days and theres nothing I can do about it. So, now I dont have enough money to get groceries, no help was offered and I am done.
Please dont use this service, you will regret it.

Service
Value
Shipping
Returns
Quality
  • Avas Flowers

5/18/20

I'm FURIOUS! Not only did I not get what I ordered, not even CLOSE, but these flowers were brown and dying. I paid $100 for this crap. I never got confirmation that my order was placed, I couldn't get in touch with anyone, then I get an email saying its not going to make the delivery on time and that they'll give me $10 for future credit?! Give me a break! NOBODY IS GOING HERE TWICE! They lie about literally everything. I am so upset this is what my mother received on mothers day, this is horrible! Judging by the reviews, which I wish I saw beforehand, this place is a scam. HOW ARE THEY STILL IN BUSINESS?!?! There's reports all over better business bureau and no ones doing anything? This is insane.

Melissa Has Earned 2 Votes

Melissa J.'s review of Avas Flowers earned a Very Helpful vote

Melissa J.'s review of Instacart earned a Very Helpful vote

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