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I ordered a personalized mug which arrived damaged. During the process of arranging for a replacement, the Gossby customer service team were always very prompt with their replies and very courteous while making sure that I eventually received my mug. The quality of the product was excellent, and the value for my money was also very good. But I am most impressed with Gossby's exceptional level of customer service.
Tip for consumers:
Great customer service
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I purchased a mug for a best friends birthday gift and it turned out so cute and she loved it!...
We are so happy to hear that you are satisfied with our product and service, Melissa. It's great to see our efforts mean something to you. Surely, we'll pass on the good news to our colleagues. This is a huge motivation for us to keep doing our job and providing more types of products to our valued customers.
Don't forget to check out our community Gossby Buddies on Facebook to interact with us and other customers in a more intimate way and share meaningful moments. See you then!