I was very excited when I first placed my order. Immediately received order confirmation & next day tracking information. 3 weeks later & my package has not arrived at shipping company to be sent out. I've tried to email Birddog (no response), I've tried chat (no response) & customer service phone number is not answered. Website states 4-8 business days & order is shipped. Now I'm out over $120 & no way to get order or refund. Ill never use this bogus company again!