Thumbnail of user melissaw1485

Melissa W.

Grottoes, VA

Contributor Level

Total Points
82

Interests

Cooking

1 Review by Melissa

  • S-ZONE

3/30/22
Verified purchase

The bag is so beautiful, sturdy, real quality leather and exactly what I wanted but the minute it touches my clothing the dye rubs off so right now it's more of a decorative item just hanging in my home, it's seriously gorgeous, I'm frustrated that I can't use it yet and the price is such a great value.
I'm really hoping the manufacturer will take note and fix this because this bag is so nice but I literally can't even wear it on my side without it ruining my clothing. I contacted the company and was told this is normal due to the crazy horse leather type. I have cleaned it per their instructions so hopefully the bleeding stops. I do really want to be able to use this bag and hopefully buy more products from s-zone but if something can't be done to correct the dye transfer to anything it touches I'm sad to say I won't be able to buy anymore of their bags and I have an eye on quite a few!
Their customer service has been super responsive as well so that is reassuring.

Products used:
Handbag

Melissa Has Earned 2 Votes

Melissa W.'s review of S-ZONE earned 2 Very Helpful votes

Melissa hasn’t received any thanks yous.

Melissa doesn’t have any fans yet.

Melissa isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nulln9608
null n. reviewed S-ZONE
8/11/23

I purchased a black briefcase that transferred onto my clothes and continues to do so after 2...