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Melrose W.

Contributor Level

Total Points
80

1 Review by Melrose

  • Digitmedia Designs

8/29/22

Smooth talking set of people. We were told $750 for a e-commerce website. Should have known from the price. Paid a $375 (50%) deposit. They provided samples of a site. Then they told us that they need "storage space" to work on the website. Told us that hosting would be Fifty Dollars a month but if you sign up for a lifetime hosting contract it would be Fourteen Ninty Nine. Nieve us thought they meant $14.99 a month but nope... checked our bank account they charged us $1,499. We here thinking it's an error so we called back only to be diplomatically called idiots as how could we believe that hosting could be $14.99 a month. We asked for a refund and to go with the $50 a month but we are told it's our misunderstanding so basically... tough luck. That $1500 loss really hurts. So while they did not technically lie about the Fourteen Ninty Nine, We honestly think they know what they were doing. Proceed at your own risk. There is a reason that they have more 1 star reviews than the 5 stars. Nothing much inbetween. You are either happy or screwed. While the money is important, customer service is paramount. When we disputed with our bank, they wrote the most fabricated and concocted story they could. Sd how they did everything they promised and More and how we left good reviews about the work that they did and actually had the nerve to state that we were being fraudulent in requesting a refund. That is how far they will go. They take advantage of you then victim blame you. They have an F BBB rating, a 2 for Google reviews and so many more. Check them out thoroughly. It will only take 5 Mins to see who you are dealing with. Until we get our money back I will be writing on EVERY forum that we find.

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