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This is the worse Customer Service I have ever seen in my life. My order was placed in April 2022 and today September 22nd I have yet to receive my order. When you call they tell you to email *******@homecinemacenter.com and they hang up, but they don't answer emails either... today they told my it takes 10 business days for them to reply. If my company had this type of customer service we would be out of business.
My order has a status of 'processing' since April and no telling when is going to be shipped, if ever...
Also, the reviews in their Web Site are not dated and they only show the ones with positive feedback, anything else is omitted.
Tip for consumers:
Consumer be aware of horrific customer service.
Products used:
Furniture
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I have been using it for a very long time
Mercedes S.'s review of Home Cinema Center earned a Very Helpful vote
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