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When I paid for tickets on the website, an error occurred that the payment did not go through. I closed the site and moved on. Later I found out that the full amount was withdrawn from my bank account. When I contacted them, they promised to solve it in 24 hours, but for 17 days no one has contacted me or even complained. I do not recommend this site to anyone.
Products used:
fly tickets
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Hello Kids F.
Thank you for taking the time to leave us this review. We are sincerely sorry for this unpleasant experience that occurred. We'd love to investigate your concern. Please follow the below steps for further assistance.
1. Provide us with your detailed concern, booking number, passenger/guest name, and reserved email during the booking at en_servicemanager@trip.com so that we can look into it further. Thank you.
2. Please include a specific indicator on your email subject line: {sitejabber}
Thank you for your cooperation and understanding. We are waiting for the next time cooperation.
Promino
Trip.com