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mervin b.

San Diego California

Contributor Level

Total Points
162

2 Reviews by mervin

  • Getaroom

8/28/21
Verified purchase

They charged 98 dollars for a service fee. Claims that they pay for resort fees etc. Hilton hotels told me that they have nothing to do with this fee. They just lie and rip you off for 98 dollars for service fees. Do not use this crooks.The room was$ 168.00 service fee from cci 98.00. Hotel received non of this service fee. Total scam. Do not use these thiefs.

* Getaroom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user karenb355
Karen B. – Getaroom Rep

Mervin, Great news-We have provided a resolution regarding your review. An email has been sent to you directly detailing this information. On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you for updating your star rating of your customer service experience on the Sitejabber site to reflect your satisfaction with a positive resolution. Thank you.

Sincerely,
Getaroom

  • Slimware Utilities

6/7/21

If I have had slim war driver update for a few months I decided to cancel it and now my laptop does not work it is obvious they've done something to my computer I'm going to seek an attorney to file a lawsuit against this company. As you can see a lot of things are closed so I cannot under what to do. These people should be closed permanently. They are criminal.

Tip for consumers:
Do not trust this company. My laptop work before I cancel my service. Now it does not. The owners and there staff should be prosecution to full extent of the law.

Products used:
Driver update and fixing my laptop to run better.

Service
Value
Returns
Quality

mervin Has Earned 2 Votes

Mervin B.'s review of Getaroom earned a Very Helpful vote

Mervin B.'s review of Slimware Utilities earned a Very Helpful vote

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