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M G.

Contributor Level

Total Points
165

2 Reviews by M

  • Support Pets

5/29/22
Verified site experience
Reason I chose this business:

Used before

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Letti C. – Support Pets Rep

Your support is greatly appreciated.

  • Rosegal

11/25/15

The sizes are all disproportionate. When my order was received, half of it was missing, yet they still charged me for it. I have written 3 times now asking for how to return the items that I did receive and a refund for what was not. There has been no response. Terrible, terrible customer service, they should not be permitted to do business this way. Highly recommend not buying anything from this shady company.

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rosegal r. – Rosegal Rep

Dear M,

Thank you for your valuable feedback.

Let me start by apologizing personally for your experience.
We have taken care of your complaint and offered a resolution via the ticket center.
Could you please check your site_name account and answer to us?

Thank you for your support and patience.

Yours sincerely,
Rosegal.com Customer Service

M Has Earned 5 Votes

M G.'s review of Rosegal earned 5 Very Helpful votes

M hasn’t received any thanks yous.

M Has 1 Fan

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Tamara H.
14 Reviews
20 Votes

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