Looking at these reviews, I must be lucky or haters gonna hate. I have had no issues with Stitch Fix. Sure, some items might not be up to standard for the price or perhaps don't fit. I even encountered the cheap shoe problem. Here's the deal - not one of the problems required any real effort on my part to resolve, and Stitch Fix was always responsive. Problem items were exchanged, returned or a credit given. Cost me nothing extra - hell, the postage is paid on the return items. Perhaps it's the approach - you get back what you put out. There isn't anything I don't like about this service. Great clothes, fast and courteous service, and stylists that get my taste (mind you, it took a couple of boxes to get my vibe down but that's only if you're providing feedback). Keep doing what you're doing Stitch Fix.