Mai g.

Aritzia used to be great, good quality, worth the price but now not so much. Recently, I always leave the store feeling unsatisfied and unsure of my purchase. I feel rushed and it doesn't help that the return time is only 10 days. Most of the time I'm not able to make it back by then. I recently bought a skirt for $80 and when I tried it on I loved it but since then it has been falling apart rapidly. The hook above the zipper on the back COMPLETELY fell off within a few weeks and there are loose threads everywhere. I always make sure to follow the proper care instructions so this is outrageous. Worst part is Aritzia won't listen and will continue to charge outrageous prices for cheaply made items. I used to be able to trust that Aritzia would use high quality fabrics but now its all plastic and polyester. ALWAYS check tags!

That's not all! The employees at Aritzia are almost never pleasant people. They are very snobby and pretentious. They always put on a very sarcastic and pretentious voice, very fake and rude. They are always laughing around with coworkers and refuse to acknowledge me even when I call for help. Either that or they're constantly bugging me, making me uncomfortable. Almost opening my curtain and asking me if I am okay every single second. I appreciate them asking but opening or getting close to me is unacceptable.

Oh and lastly, I ordered online and for my item to be picked up in store. I repeatedly asked for a size S instead of XS. The worker even asked me twice and specifically said "You would like an S right" and I said yes both times. When I went to pick up guess what size it arrived in. SIZE XS. I was incredibly angry. I needed that top for an event quick. Thankfully their shipping time is small but still.
Might boycott Aritizia at this rate.