Michael Y.

29 drone bids / 2 canceled or price renegotiated.

My experience with Droners.io has bee very good. I do real estate and need air shots for my land.
I am very specific on deliverables. I think that makes the difference.

I list everything out and also include any need extra items ( stakes, paint and ribbons) links for reference to add in the bid.

I also include a deliverable example and what the videos should look like on my dropbox. So thy know what al the different angles should look like. This includes file naming as well.

I only request raw footage, as I do my own editing and video compilation.

The admin of Droners.io has always been helpful on disputes. Which has happened twice. This was because the pilot was a novice, the raw footage was either very bad OR did not get shots requested.
The customer service has been great.

I think what can make or break this service is not having a detailed list of CLEAR DELIVERABLES.