When I downloaded Virtual DJ, I was very surprised at what you can do with it. I was seriously impressed considering you can use the free version which has EVERYTHING I could possibly need. I was so impressed I decided to get my bank card out to go Pro, it's that good!
However, just before I committed myself, I contacted support via their chat system to clarify an issue I had with the broadcast side of things. The person I, unfortunately, ended up with made me feel stupid and was condescending. SUCH A SHAME! Because of that, I am walking away from going Pro as I am not confident with customer "support" if I ever needed to touch base with them again in the future. FIRST IMPRESSIONS LAST!
These people need to realize that they are only in a job because of their customer base. These people need to realize they are the face of Virtual DJ and are indeed the first people we as customers come into contact with when contacting VDJ.