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I recently experience something I could not believe. I was try to withdraw money from my wife even app. But after hours of getting no were. Figured I'd go to Customer service. But to get my question answered about my money. They wanted me to subscribe and pay $75 a month subscription. To ask questions about my money they had. If I didn't my question might get answer sometime or another. I no longer have money with even. And don't have to pay to ask about my money.
Tip for consumers:
Don't use this app
Products used:
None
My first and was my last months fragrance subscription. Was destroyed. Entire month sent email for replacement. Never got response next month subscription was fix to be sent. Cancelled. Why should I pay for another month when they can't even get first right are respond back. Finally got response but still waiting on replacement. This company sucks. If they refunded my money and gave me three free months. I would still feel cheated. Scentbird can suck my you know what
Michael C.'s review of Scentbird earned 5 Very Helpful votes
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Hi Michael, very sorry that your experience with us wasn't as smooth as it could've been. Unfortunately, due to the policies, we have in place, we can't refund payments for the orders that were already shipped out. However, rest assured that we always send out free replacements for damaged/leaked/missing orders. In case if for some reason you haven't received the promised replacement, our Team is always available for further assistance in making sure you receive what was expected. We're always available via email support@scentbird.com or via our social media channels. Please feel free to reach out any time.