Was searching for my first luxury watch and the local authorized dealer did not carry the model I wanted. It seemed a bit daunting to spend thousands online for a product, sight unseen, but customer service rep, Steve, answered all of my questions and gave a sense of confidence for the buy. My Breitling arrived ahead of the anticipated delivery date, in perfect condition and was every bit as amazing as he said it would be. Very pleased, and highly recommend this store! Thank you Steve, and thank you JR Dunn!