I booked a flight, gave them my credit card number, etc. I got no confirmation, so I called. They said it take 3 hrs to confirm with the airline. After a bit, they called me and said there were no more economy tickets at the rate I agreed to ($400), but they would give me a ticket in the main cabin for $650. I said no thanks, lets cancel. They said, "you cannot cancel since the return portion is already confirmed." I said that's your problem, but they kept the scam going saying, "You are confirmed with the airline. You are going to be charged." So I called American Express and CANCELLED MY CREDIT CARD before the charge went through. Afterwords, she called me back and demanded I pay $95 for cancellation. GIANT SCAM.