AirBnB sent the worst tenant we have ever had aka Pacific Heights.
Violated our house rules left and right, never had a conversation beyond Hi, Bye.
Said nothing and stayed in his room the entire week.
Eats in his room trashing the carpet and leaving permanent Cheeto stains.
We don't appreciate his eyeing our 6 year old daughter.
The $75 damage claim pale to guest's pack of lies trashing our place saying we run it like the Military.
If he means clean and organized great!
This is AirBnB response: Reviews are the backbone of Airbnb's community.
In order to maintain this structure, we have guidelines in place to ensure all reviews are fair, honest, and relevant to your guests' stay with you. https://www.airbnb.com/help/article/546
After reviewing xxx review, he does not violate our content policy, therefore we must leave his review. While his review does not violate, your response to his review has been removed, as you had included some of his personal information that could be used to locate him outside of our platform.
As of this correspondence, it has been taken down. I have emailed AirBnB that I demand $xxx for compensation for libel damaging my brand on AirBnB.
To date, AirBnB has not replied nor compensated for the unfounded malicious attack promoted by their guest.
AirBnB should be shutdown. They abuse hosts with no regard for the truth.
Hello Michael,
We appreciate your review and happy to hear that you've had a positive experience with our service! Let us know if you have any questions or concerns at this time by emailing us at customeroutreach@rocketlawyer.com. Thanks!