Thumbnail of user michaelf5224

michael f.

Contributor Level

Total Points
80

1 Review by michael

  • Parts Avatar

4/23/24
Verified purchase

It took 4 days from order to "shipped". When shipped,the tracking number that was supplied did not work, at all.
The chat regarding when my order would be shipped was of no use.
The package was left at my door, vulnerable to porch pirates because I was unable to track the package.
I never had any of those issues when dealing with Rockauto. Communication was excellent and my items always arrived in a couple of days.

The chat was useless

Reason I chose this business:

I wanted to support a Canadian company.

Reason I chose this product:

The price was right.

Service
Quality
Thumbnail of user ananyag2
Ananya G. – Parts Avatar Rep

Hi,

Thank you for taking out time to review us. We apologize for the caused inconvenience. We would like to inform you that ground shipping usually takes -8 days for delivery. Please rest assured that your feedback is duly noted and has been shared with the concerned team. Feel free to reach out to us at customerservice@partsavatar.ca or contact us on Live Chat if you still have any concerns. We will be happy to resolve your issue. Thanks again for sharing your feedback.

michael hasn’t received any votes.

michael hasn’t received any thanks yous.

michael doesn’t have any fans yet.

michael isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user sygw
5/7/24

Absolutely annoying, I provided all the info requested by Parts Avatar to purchase this...

Thumbnail of user timb1861
5/2/24

First time ordering from them. Recieved the part missing one of the two bushings. Had to use one...