It took 4 days from order to "shipped". When shipped,the tracking number that was supplied did not work, at all.
The chat regarding when my order would be shipped was of no use.
The package was left at my door, vulnerable to porch pirates because I was unable to track the package.
I never had any of those issues when dealing with Rockauto. Communication was excellent and my items always arrived in a couple of days.
The chat was useless
Hi,
Thank you for taking out time to review us. We apologize for the caused inconvenience. We would like to inform you that ground shipping usually takes -8 days for delivery. Please rest assured that your feedback is duly noted and has been shared with the concerned team. Feel free to reach out to us at customerservice@partsavatar.ca or contact us on Live Chat if you still have any concerns. We will be happy to resolve your issue. Thanks again for sharing your feedback.