Thumbnail of user michaelg2273

Michael G.

Contributor Level

Total Points
81

1 Review by Michael

  • Ebuyer

7/3/20

SHOCKING EXPERIENCE * AVOID
I ordered 2 x pc, 2 x monitors, 2 x keyboards (value £1622. 20) & paid for NEXT DAY delivery. 3 days later (despite being told every day that the items had been shipped and were being delivered by the courier that day) they decided to be told one of the pcs was actually out of stock! No mention of the other machines or monitors until i had to wait on hold for a further hour to be told a categorical lie 'delivery was attempted & un-succesful at 12:30' We have commercial premises, that are occupied Monday to Friday 9am to 5pm, not to mention the fact that 2 new members of staff have been twidling their thumbs waiting for their computers to arrive! I therefore ask for a refund which they refuse to process until the items are back with them! Needless to say I will never be ordering from these cowboys ever again and i suggest for your own peace of mind you dont either!

Thumbnail of user scottk101
Amy T. – Ebuyer Rep

Hi Michael,
I am very sorry to hear of the problems you have experienced regarding your delivery.
I will review this and be in touch to discuss this further shortly.
Kind Regards,
Kat

Michael Has Earned 1 Vote

Michael G.'s review of Ebuyer earned a Very Helpful vote

Michael hasn’t received any thanks yous.

Michael doesn’t have any fans yet.

Michael isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user samuelo330
Samuel O. reviewed Ebuyer
12/29/23

The delivery will intentionally miss you and propose an uncomfortable date for next delivery....

Thumbnail of user phillh79
Phill H. reviewed Ebuyer
10/14/23

Worst customer service experience ever. Firstly they got my payment details wrong, then they got...