I would leave no stars for this one if I could. DPD got my order all the way to the delivery address without anyone noticing that there was no tracking number. The delivery address had to refuse it. That means I wasted money on next-day delivery. It didn't stop them sending me a shot of the driver pretending to give the parcel to the delivery address and didn't stop them lying about delivery. The complaints number is a premium number. I would be charged for making a complaint, and there's nothing to tell me how much they would charge.