Michael L.

YOU ARE HORRIBLE! I called and spoke with a service representative who was in Alabama. Not only did she sound like a 5th grader, but I had to repeat my phone #, email address, my Mother's address over 7 times! It wasn't due to poor cell reception either, she was that mentally lost! I placed an order for my Mom (for Mother's Day) on May 6th and I just called to see why the delivery hasn't been made. IT WAS CANCELLED! I DIDN'T CANCEL THE ORDER, and on top of that, I hear the order was placed thru 'Sharis Berries', nice enough for the untrained, unprofessional, and unqualified representative to tell me this information! Oh and if you haven't screwed me over enough, you deducted my bank account for the total charge. To add further insult to injury, I've been waiting to speak to a manger FOR OVER AN HOUR! I will spread my experience with your HORRIBLE company to everyone I know!