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michael m.

Contributor Level

Total Points
81

1 Review by michael

  • VANCARO

12/9/19

I paid $79 for the Skull Necklace In Black Heart Shaped With Pear Cut Garnet.

Durability: No clue yet. I will update once she gets it for Christmas.
Design: The design is awesome. Its why I paid the $79 for cubic zirconia necklace. I couldn't find the design anywhere else.
Shipping: 2-3 days for arrival
Presentation: This is where my disappoint comes from. The $79 product was in a plastic bag and they only provided a box that is for a ring. If they provided it in a necklace box or provided a necklace box for me to put it that would be fine. It currently just bunched up in a ring box. They do offer a nice gift bag but that means nothing without a necklace box.

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VANCARO C. – VANCARO Rep

Hi Michael,

We are really sorry about the issue. May we know the order number linked to this issue? We will check further about the issue and try to help.

We are really sorry that we did not offer a 100% satisfying experience for you. We value every need from customers and would always go the extra mile to offer a 100% pleasant shopping experience for each customer. Thanks a lot for your support and time!

Elsa
Best regards
service@vancaro.com

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