Have use Mailbox recently to deliver some flyers. I was pleasantly surprised with the service they provided.
I work with a charity and sometimes find it extremely difficult to work with some companies trying to arrange the VAT exemption, but they had it all sorted and understood.
They helped us out with maps of the areas and something they called 'Mosaic', which is a demographic targeting system. It allowed us to select the people who we thought would be best and it then showed us the best postcodes to deliver to. It was really interesting to see how each area broke down and I was really impressed with it.
From there it was simply a case of filling out their booking form with the areas for delivery; they then sent us over an invoice and arranged with the printers to get the stock collect free. This was a real bonus for us, as a charity saving money on small things is very important (as you can imagine!). The printer quoted £100 to deliver it to them, so that saving is more money being spent on good causes.
On the first day of distribution that I requested, I gave them a quick call, just to check everything was going to plan, they confirmed that the distribution teams had their stock and were getting started on it. They also said that the distribution would take five days.
After four days I asked my staff who lived in the area if they had got one and three out of five of them had, the other two got theirs the day after. This had pretty much confirmed the delivery for me, but I mailed them to check and they sent the distribution reports over when they came in.
So all in all they were efficient in dealing with my enquiries and delivered the leaflets in the timeframe requested. I would certainly recommend them to everybody.