Vacasa "managed" my vacation rental property in Florida for 4 years, the last 2 of which have been a nightmare. They didn't pay attention to dripping faucets that ended up causing severe mold, never changed the AC filters causing over $4,000 in repairs, neglected the sprinkler system causing a complete replacement of our lawns... and failed to obtain the necessary permits with the local township causing the property to be removed from the rental market. They coaxed me into signed a document which released them from all blame. I admit I was crazy to not consult a lawyer prior to signing and I asked them to confirm on several occasions that I was just signing for settlement on the issue of lost rental revenue. They are very shady, have reduced their staff to bare bones and don't deserve your business - at least not if your home is located between Jacksonville and Melbourne.
I know people using Evolve and they are very happy. 10% fees rather than 25% and staff who seem to have your interests at heart.