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Terrible customer service. I have contacted them 3 times trying to get an RMA, but they just ignore me. Also they took my money for some printer cartridges THEN told me they were out of stock. Now they keep extending the ship date on those cartridges. I don't need BS I need my cartridges! If they don't have something in stock they shouldn't take my money so I can get the item somewhere else. I've used them for years but they are getting really bad. Maybe they are having financial troubles...
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