Michelle D.

The flowers we ordered were a Large White Spray ($204.90) but they didn't arrive at the funeral mass for my Uncle at 10:30am. They appeared at the cemetery at Holy Sepulchre hours later and looked like a round Charlie Brown's Christmas tree with flowers and pine. My Aunt looked so confused and we were humiliated! The small spray on the left I ordered from Ava's Flowers (supposed to be large) looked nothing like what was depicted on the web site (photo from web site), got to the cemetery (supposed to be church) 2 hours late and added to our grief of losing our Uncle. The other pictures are what my Uncle's wife ordered from another florist and shared for comparison in size and quality. I demand a refund! So so sad Ava's Flowers failed on all counts.
Look at what I found today 10.30.23
"d/b/a Avas Flowers, located in Mahwah but accepting orders to deliver nationwide, has agreed to improve its business practices and make a settlement payment of $60,000, following a Division of Consumer Affairs investigation into alleged violations of the Consumer Fraud Act and its accompanying regulations.Apr 29,2021"

I bought a pair of navy round slip in pumps and thought I would be delighted. Much to my dismay, the second time worn, they touched the steps on Easter Sunday and there's a big gouge on the toe. When I called Ruby in customer service today, she listened and then dead silence - really? The product is made of a faux leather which can be scrapped off within much pressure. Shoes are supposed to be durable and not so delicate that it can be ruined without much effort! She essentially said too bad so sad. Wearer error. It's really alarming that there was no remorse or customer service or some kind of remedy.
CLEARLY - I DO NOT RECOMMEND DREAMPAIRS SHOES unless you live in a bubble. N E X T!