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In 2013, I opened an account to find a nanny for my children, I have the job posted for maybe two weeks, and posted the job. Thought that with an non-active job that I wouldn't be billed for 10 years. Part of it is my fault for not checking, but the only communication I have record of from them is in 2013. Every single time they billed me they never sent me a follow up email or invoice. This is the worst company, they will do nothing to refund my money it's just a scheme to make money without doing anything.
Michele G.'s review of Sittercity earned 3 Very Helpful votes
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Please don't be like me and several others. Create alarms, personal reminders, notifications...
Hard to contact customer service when help is needed and very little if any help provided when...
Hi there, thank you for taking the time to leave your feedback. I'm sorry to hear about your disappointment with your membership on Sittercity. All of our Premium Membership plans are subscription based. Once the subscription is upgraded to our Premium membership, it automatically renews unless canceled and is non-refundable, as stated in our Terms of Use. Members have the option to cancel at any time through their Account Settings or by calling, chatting, or emailing our Customer Success team.