michele m.

I have been a customer of Thredup for a few years through their growth. As with most great startups the beginning was full of accurate descriptions, quality clothing, and fast shipping. In 2019 I feel they have become a victim of their own success. A larger team with multiple warehouse shipping sites has diluted the overall product. My most recent purchase included a skirt with pet hair all over it and many "like new" items that were clearly well worn. That was it for me... I have to officially take my business elsewhere. If a company of this size cannot dedicate sufficient time to quality control it is a downward spiral from there.
Was truly sorry to have to write this review. I had high hopes for a continued relationship with the company.