When; I 1st got my chime 2 years ago it was good! But Now! They suck! I've for 6 months emailed called did EVERYTHING to get my # change! I couldn't even get into my account? Like what! Now I call about a refund for $100 from Kroger's 2 weeks ago even had a reference # from Kroger's & got put on hold to be transferred 4 times& to explain everything again! By this time,I'm pissed! No one speaks English anymore!