I ordered multiple items from Berrylook. All of them were cheaply made, and incorrectly sized, so I returned them. THe instructions state that you cannot mail the returns via any expedited service, but you must mail them back with a tracking number. I did that, and now it has been three and a half months and I have not received a refund! I have e-mailed repeatedly and they just keep stating that their refund policy is slow. Three and a half months and nothing! In addition, to send these items back to China with a tracking number cost me $75! That, and they refuse to refund my money. DO NOT ORDER FROM THEM! THEY ARE A SCAM!
Dear customer,
Thanks for sharing your shopping experience on us.
We're so sorry for the inconvenience caused to you.
But could you please so kindly to offer us your order number to review@berrylook.com so that we can help you as quick as possible?
Thanks for your cooperation.
Berrylook