Michelle E.’s Reviews of DiademBoutique & more

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Fashion Jewelry

5/20/17

It took about 1 month for my order to arrive, although I did receive tracking information emails along the way up until the post office delivered which was nice. I was hoping for better quality jewelry, but considering the cost, I think my expectations were a little high. I also noticed, when opening the package, that each item came in a little mesh jewelry bag and what appeared to be BLACK HAIRS... some long, some short and curly. One pair of earrings had a defect. An extra "diamond" was stuck to the edge and obviously not meant to be there but I was able to scratch it off. Just very poorly made. A necklace was shown on the website to be more of a choker style, but had a really long chain which was disappointing. I do like the lotus earrings and quill feather earings even though they look kind of cheap. All in all, I will not being ordering from this site again. Too many disappointments.

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Julia H. – DiademBoutique Rep Over a year old

Hi Michelle,

We are very sorry for the issues with your order. We source our inventory from several jewelry designers from around the world and warehouse them in our fulfillment center in Asia to keep costs down.

For the damaged items you received, we would be happy to send you a replacement for that piece and we will definitely be improving our quality control on those items. Please email us at help@diademboutique.com in reference to this review and our customer service team would like to solve this issue with your order in a favorable manner. We look forward to hearing from you.