Michelle F.’s Reviews of IHeartDogs & more

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1/31/18

First time order took forever to arrive so I give them another chance thinking it's a fluke. Can't check or ask status of items until after 14 days Just to find out it was never processed. Waited again another problem don't have the color I ordered. Finally ships you would think after waiting a month they would have the decency to ship it a little faster. Nope still waiting. You know the saying once bitten twice shy never again.

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IHeartDogs R. – IHeartDogs Rep Over a year old

Hi Michelle! Sorry you had a couple of not-so-perfect experiences - we want our customers to be 100% satisfied, every time. We'd love to make it up to you! Please email our Customer Support team at orders@iheartdogs.com - they'll sort you out ;)