Ordered an item. It was never mailed out but the seller printed out a shipping label and it trying to pass that off as a shipment. Poshmark told me I have to wait till 2 weeks after the supposed shipment to cancel the order. Meanwhile, they took the money out of my account right away... no problem with that! They only do customer service by email. They have NO live chat or phone ie.: real person available. In my experience so far, this business is very poorly designed and I won't be surprised if they go under when the fad wears off. There are so many better options. Avoid Poshmark if you value your time and money.