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I ordered on November 30th and my shirts didn't ship until December 19th. I tried to cancel my order when they told me that their normal 5-8 business days processing was slower due to order volume and they ignored my request. I tried to cancel three times with same results. Now, they are saying that I'm going to have to return the shirt, pay for shipping and the restocking fee. This company is awful.
Tip for consumers:
DON'T.
Products used:
Shirts - will not be using them because they arrived too late.
This is my third box with them. The first was fun with a water bottle and a few other fun items. Now, after my third box, I'm getting tired of all the body products. There's no way I can use all of them and most aren't fun enough to gift to anyone else. I'm going to finish the year with the Winter box and then consider canceling.
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Hi Michelle, we always want our members to have the best possible membership experience! While we want each of our customers to absolutely love every product they receive we also know everyone has different tastes and not every item will be a hit for all our members. Our team works hard every season to curate a box that our members will love, and want you to enjoy all of the boxes you receive! We do recommend that our members take advantage of customization so they receive items in their boxes that they will love! We hope to surpass your expectations in the future and if you have any questions, please feel free to contact us at fff.me/care!