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Overpriced jewelry from China that is terrible quality. Take ages to arrive, that's if it arrives at all. NO CUSTOMER SERVICE. They message you on Facebook with a tracking number and say to reply with any questions, the messages bounce back every time. Save your money, stay away!
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I ordered what was supposed to be a cotton pant that was gray with clusters of pink flowers. I...
My purse fell apart after one day and the dress was made out of the cheapest material and did not...
Hi Michelle,
We apologize for the lack of response. As stated on our website, customers can email support@diademboutique.com which is an automated email that directs our customers to a FAQ page which answers about 95% of the inquiries we receive. The email notates that an additional email is located at the bottom of the FAQ page for escalated customer support issues like this.
We have a fulfillment center in Asia where we warehouse our jewelry that we source from several jewelry designers from around the world. If you are not satisfied with the quality, we offer a 30 day return policy. If you have any further questions, please email us at help@diademboutique.com and our customer service team would be happy to assist you. Thanks!