Michelle T.

None of the items were as described as they advertised on their website.The quality was cheap like junk. Don't be fool by the stunning photos, the actual ring looked like made with plastic stone, very awful. They deleted all the negative reviews on their website, the left one all looks good. The customer service was horrible. If you want to return any item, then the nightmare starts. They won't let you return anything. They will try to use all kinds of dirty tricks to convince you to exchange. After that will be an extra $20,$30 or $40 fee to charge on buyer. Also, the customers have to pay for another returning shipping fee, very ridiculous! They hide all the specific details and try to deceive buyers. Their unfair clause policy was made by themselves when each time they replied your email. That was a trap! They just want to get more money from you. Their shipping address is in China, returning address is somewhere in LA, PayPal account in different city in China, so CUNNING! This company is no integrity at all. BE very very Careful! Don't buy anything from ITALO!