Mich W.

I ordered a garden stool and have been waiting for the delivery for a month. This was not a custom piece. Today a box arrived with a heavy planter instead of the stool. The box was a mess, it's amazing the planter was not broken. The stool I ordered is now out of stock. The customer service person sounded like she was doing me a favor by refunding my money and having fed ex pick up the planter. My mistake I should have learned my lesson, I had pillow cases on order for 6 months and then they were discontinued too. Terrible supply chain management.