Ordered tickets 6 months prior to U2 & Lumineers show in DC. Day of event, no tickets. After multiple calls and an email, learned at 3pm (4 hours prior to show-took 3 hours to drive there) that they never received tickets and therefore we had no tickets and that they would refund us that week - they didn't. Gave us 2 "free" tickets that turned out to be at highest point and no seats - standing room only and shared row with two others. That group had purchased 6 tickets and they didn't get theirs either. Same situation. $724.00. Gone, zip, nada, squat. Trying to get money back. This business and 3rd party Ticketworld are shams.