mickey c.

Great product and site! I have never had an issue that they don't treat the customer with respect. We even misplaced a DVD, and they were prompt with directions and that was that! We enjoy the Instant Watch, where you have access to thousands of high quality videos on demand.

Scam company! There is no location in the US. When reviewing their return policy, it is exactly the same as to what the Chinese SCAM companies have on their return or refund policy. Basically, there is no way you will get your product returned or refunded, especially in the time limit they give to you. Then, the other is, you won't have an address to send it to. STAY AWAY.

Total scam, this is another chinese company, where they steal the photos of these dresses off some other site that is reputable, then when you order the dress, they sew and tailor it to try to make it look like the photo? But, the material, the color, and style is totally up to them. Their return policy is identical to these other clothing sites from China, basically, you won't be refunded, no matter what the problem with your order is. So, SAVE Your MONEY! Pay a little more and get your dress from a local fitting place. Don't go through the headache and heartache that may others have. These chinese don't give a rip about anyone else, and apparently don't answer to the same God as I.

Great products for a reasonable price! I have never had any issues with this company. One time, my shipment came partially opened with some products crushed. Well, they didn't even question it, the resent the whole order, even though some of my items were perfectly fine. VERY CREDIBLE company...

LOVE this online company! I have purchased likely over fifty items from them and have never been dissatisfied! The prime membership is awesome! You get two day delivery, sometimes it is one day! I have thought about purchases for birthdays once the week has hit, and felt like I wouldn't be able to get a gift. Then, I remember that they have prime delivery and I am a member, so I am never disappointed! It is one of the best!

DON'T buy from this site! It is a scam! I ordered a dress for my daughter's formal. Well, the one we received wasn't even close the pictured item, the zipper doesn't go up past the bodice (thicker part) when there is a body in the dress, it is even difficult when you don't have a body in it! Then, they try to make you feel bad by saying that their two girls worked for two days on trying to make this dress for me... nowhere do they tell you that the product you will be receiving will not be exactly like the one you see in the picture and that they will do their best to make a nice dress for you (even if it is in different colors and the beads on the picture won't be a part of the dress!)
Contacting them is a joke, you hope you get a response, and then their response is so rehearsed and generic! They offer 25% refund? I declined that and am going to keep on them about a refund, I also filed a claim through Paypal, so hopefully paypal will be able to help me out. I am soooooo mad! They obviously take the photos off of some site... then they have their two little chinese people try to make it... didn't even make the top close to the one we ordered... used some cheap netting and gold crap... so bummed that we got took! We don't have the extra money just lying around. Bummed...